customer testimonials

To really understand our high level of service and frequency of
customer satisfaction you need to hear it from our customers themselves.

Regina – New York
I have been using Prism Analytical air tests since August 2011 because of a dire situation I am experiencing with the air in my home. The tests are very helpful in pinpointing the types of toxins that are plaguing my air and putting my health at risk. The staff has been more than 100% helpful when I call and ask for help on specifics of the tests, which have been life saving for me at this point with regard to my situation. Thank you so much for having this affordable product available for people like myself whose health is at risk because of poor air quality.  And I also thank you for the great customer service when I call and ask for personal help with my situation.

Nick – Washington
My family and I would like to thank Home Air Check for helping us get our house and our lives back on track. From my first to my last phone call, everyone at Home Air Check was friendly and helpful, taking the time to explain and answer all my questions. The test was easy to do, and we received our results back in the time frame they quoted. The test results were easy to read and gave us answers on what areas of contamination we needed to address in the house. By taking action on our test results and following the advice of the technical staff at Home Air Check, we have significantly dropped our VOC levels and now live in a much healthier environment. We have now highly recommended Home Air Check to friends that might be suffering from symptoms of VOC exposure in their house or workplace. When I first started looking into VOC issues I was very overwhelmed. But your test took all the guesswork out of where to start and gave us a specific direction in which to go. And that's exactly what I was looking for. Once again, thank you for all you did for my family.

Diane – Washington, D.C.
Home Air Check is definitely the go-to company to check pollutants, contaminants, and mold in one's home. The staff is very friendly and easy to work with. It's a very simple way to find out what contaminants are in your environment. Just insert a tube into a small box a little larger than a deck of cards and let it run for about 3 hours collecting air in your surroundings. Simple and efficient. Then pack the kit up and send it back to the lab (using prepaid mailer) and wait for the analytical results. The account manager followed up with me to go over my results and he was so helpful in explaining everything about the test. I would definitely use this company in the future. Thanks for the 'peace of mind' in knowing what was discovered in my environment.

Ken – Washington
I highly recommend the Home Air Check service. Ordering was very easy and the test kit arrived promptly, with easy to understand instructions. Mailing the test kit back in the pre-paid, pre-addressed box was simple. When I received the results, I was shocked to learn we had high gasoline levels in my home. I was even more surprised when I received a personal call from the Home Air Check laboratory director to go over the test results and get specific recommendations to improve the air in my home. This is a truly exceptional value at this price. I've been experiencing chronic sinus troubles, and I'm confident the Home Air Check test results will provide a direct improvement in my health. Thank you!

Gail - Colorado
"Our house has had lingering construction odors which we were unable to identify. We found the Home Air Check test after a search on the web, and after comparing it with other tests on the market I called the company to find out why I should order Home Air Check over another brand. What followed has been excellent communication via phone and email, both before and after the test. The test itself is quite simple to administer, and sending and receiving the kit couldn't be easier. While the post-test report did not identify exactly the cause of our problem, it does help us understand the contamination source categories so that we can sleuth out the mysteries of unidentified and unhealthy odors."

Lee - Connecticut
“We live in a newer home, so we never suspected the house had an air quality issue. However, both my daughter and I were getting headaches more than occasionally after spending longer amounts of time at home. Since I was working from home, the frequent headaches were making it hard for me to concentrate. I would often go for a walk or run to try and clear my head. Soon, I realized that just going outside in most cases reduced the severity of the headache, so I began to think that something in the house might be causing the chronic headaches. We ordered a Home Air Check kit, and found that we had an elevated level of VOCs in our home. But what was really interesting is that the report determined that the potential source of the air contamination was due to gasoline. This was perplexing until we realized that our lawn mower gas can was stored in our attached garage and was the probable cause of the higher VOC levels. We have since removed the gas can from the garage and have stored it in our shed, and both my daughter (whose bedroom is over the garage) and I have experienced a marked decrease in headaches. We plan to run another Home Air Check test in the near future to see if the VOC levels have dropped, and specifically, to test our daughter’s room. Home Air Check is an extremely affordable and easy way to help protect the health of our family.”

Shanda – California
“I ordered a Home Air Check test kit and the results revealed a dangerously high level of VOCs in my home. Thanks to the detailed report and excellent customer service, I was able to identify and remove the exact contaminants. They provided advice on how to deal with one particularly difficult problem and answered all my questions. I highly recommend Home Air Check. It is an excellent value for the service received.”

Nancy - Colorado
“The information they provided was very helpful in determining the cause and source of VOCs in our home as well as possible solutions to the problem.”

David - Missouri
"I was very impressed with the professional testing kit provided. It was easy to use and you made retuning it so easy, no problems at all. The reports were very professional, complete and easy for me to understand. I emailed with a specific question and not only did I get a reply, but I got a phone call to discuss my question in some detail, that was a level of service well beyond what I expected and I wanted to write to say thank you."

Carol – California
“It has been a pleasure dealing with you and your company. Having been in business for over 20 years, I can’t tell you how much I appreciate the quality and integrity of your products and services. Your products are intended to truly make a difference in people’s lives. And then you carry that out even further with personal follow up that speaks volumes to your level of commitment. In these stressful times, it is companies like yours that deserve to, and will, prosper simply because you are in business for the right reasons — to make a difference. Thank you.”

Jason – Ohio
“I had some concerns about the health of my family and the indoor air quality of my home. So I found Home Air Check online and decided to give it a try. The test was very easy to do and was simple to return. After the results came back showing higher than normal VOC numbers, I was contacted the next day by a representative from Home Air Check. He helped me understand the results and pinpoint the possible problem areas. With his help I feel better informed about possible indoor air pollutants and the ways to protect my family from future issues. The customer service was top notch.”

John – North Carolina
“I found your organization and personnel to be extremely helpful AND patient with my many questions and reservations. I would use you again and recommend you to anyone requiring such in home analysis.”

Keith – North Carolina
"After my elderly mother continuously experienced respiratory difficulties, I ordered the Home Air Check test to determine if we could identify or eliminate any potential causes. The kit was very easy to use and the comprehensive report enabled me to make corrections in the home which have greatly improved her condition. I would highly recommend Home Air Check for anyone who suffers from any form of respiratory ailment. The highly professional analysis and customer support make this an exceptional value."

Peggy – Massachusetts
“In a faceless corporate world, your company is a throw-back to days when people were still people. It isn't a business; it's a group of professional friends who care. I can't thank you enough for your wonderful dedication and personal caring to our indoor air quality issues, and for restoring a bit of faith!”

Laura – Illinois
“I recently used Home Air Check to test the basement air quality in my new home. Along each step of the process, I received prompt and professional service and enjoyed the personal attention given to me as a customer. The technician gave me both his cell and office number so that he could help me understand and interpret the results I got, and even took the initiative to follow up with me when I was slow to respond. The results were helpful and I received some tips on how to improve the air quality in my home. I would definitely recommend Home Air Check to other new homeowners - while nothing was critically wrong with my air, I was a bit concerned by certain levels of VOCs, as I'm sure most people would be, and the results helped me know the degree of contaminants — so now I am at least in a position to understand and try to address the situation.”

Pete - Colorado
"We have always been concerned about our home’s indoor air quality. This concern led us to test the radon level which turned out to be high. We began to wonder what else might be part of the indoor air we breathe. It seemed that one had to buy separate test kits for each air contaminant of concern. Home Air Check makes it very easy to do a very thorough and comprehensive test of many common contaminants. The test was easy to run and the results came promptly. It was very enlightening to read the results and see what was going on. Home Air Check also gives great advice in fixing the causes of these contaminants, and in many cases, they are caused by things you don’t usually think of. This really is a case of a company that not only believes in their product, but also over delivers on that product. We are very happy with our decision to test both our master bedroom and basement and with the quality of the tests from Home Air Check."

James & Dot – Florida
“Thank you for providing a timely and responsive service. Our recent air analysis brought to our attention air contaminants in our home which we had no idea existed. Your follow up customer service was excellent and provided information on sources of contaminants and methods of reducing or eliminating these contaminants. We are presently in the process of making modifications to our A/C air handler (located in the garage, not good) and removing paints, solvents and gas containers from the garage. Upon completing these actions we will retest hoping for the best.”

Dan - Wisconsin
I’d like to thank Home Air Check and especially account manager Greg Weiner for their excellent customer service. My wife is suffering from an unknown allergy or respiratory illness and we tested our air with your test kit.  Greg’s follow up with additional information was most helpful. We viewed his service as above and beyond any normal customer service expectations. Thank you!